We are a solution provider that offers businesses of all sizes the support and services they need to be successful. By allowing us take care of your technology, you can focus on your business.
We provide a range of support solutions to businesses ranging from single member home offices, to larger organizations with 300+ employees. We specialize in supporting the following industries:
At USER-SEC, we take your business seriously. Part of your business is your technology. Larger companies tend to lose the connection with their clients required to provide this service in an effective manner; service requests being left unanswered, phone calls not being returned, slow turn around times. With our methods, you can be rest assured that your investments will be at the top of our priorities. Through dedicated staff, superior endpoint management, and high attention to security, we can guarantee that you will love the enhanced productivity you accomplish by choosing us. Reach out today and see how USER-SEC can help you meet your business goals.
Just like no two businesses are identical, no two networks are identical. During the meeting phase we will discuss your current network, services, mission critical systems, and collaborate to define just how technology effects your business. This can be done over the phone, at your location, or at our office, or any other method you would prefer.
After your needs have been identified, we will design a custom solution just for you. Ensuring no resource is under-utilized, maximizing efficiency to your infrastructure. Our goal is to improve the overall reliability, security, efficiency, and productivity of your technology and staff.
Once the plan has been reviewed and accepted, we will begin implementing and deploying solutions and updating existing solutions. This onboarding process will include procuring of required technologies, installing required monitoring agents, and migration of licensing as needed.
During this process, your dedicated Account Manager will be documenting your new landscape and provide you with reports and findings throughout the process. Each month, you will meet via the method of your choosing for a review of your service, go over your over-all network health, and discuss any further enhancements that may prove beneficial.